We the officials and employees of the City of Batac, commits to:
Serve our constituents 24 hours a day,
Return back every centavo worth of your taxes through responsive delivery of basic services as embodied in the Local Government Code, Executive & Legislative Agenda of the City Government,
Serve with integrity, professionalism and dedication,
Provide equal treatment to all our constituents irrespective of color, race, religion, gender and political affiliation,
Attend to your complaints about our services as soon as possible and take corrective measures through our public assistance desk, hotline number 169 and our website www.batac.gov.ph.